Delivery Policy

Handling time is 1-2 working days. (2-3 workings days during festive seasons).

Locations	Standard Delivery Charge	Delivery Times
Mainland UK	Free Delivery on orders £100 and over £5.95 on orders £99.99 or less	Most orders will arrive within 3 - 5 Working Days but please allow up to 8 Working Days as certain items may take a little longer.
Scottish Highlands, Offshore Locations	Please contact us for a quote	5 - 11 Working Days

To track your parcels, follow: Track My Order

Please contact us at: support@homesbright.com for any delivery related queries. We aim to respond within 24 hours.

Note: We work with several delivery partners, some of whom specialise in large item deliveries. Depending on your order, this may mean that your parcels are delivered by more than one courier. In this case you will receive tracking information for each parcel.

Delivery Terms and Conditions

Delivery will be attempted to the address which is provided by you during the checkout process. It is your responsibility to advise us of any errors or change of address in advance of an order being despatched. If an order cannot be delivered due to an incomplete or incorrect address being entered, and where you do not arrange to collect the order from the courier, if the order is returned to us, we will refund the order less any delivery charges and fees incurred by us.

As delivery updates may be provided by SMS or telephone (depending on courier), please ensure that you supply a valid telephone number and that you monitor calls and messages after placing an order.
Please ensure that you monitor tracking details at: Track My Order and that you are available to accept delivery of your parcels on the day of delivery. If the carrier contacts you directly and arranges delivery, please ensure that you are available at the agreed time.

In the event of failed delivery, a cancellation, restocking or redelivery charge may be applied.

Delivery of large items is made to the ground floor only for insurance purposes. It is your responsibility to ensure that the items ordered are correct and will fit through your door. If delivery fails due to access issues, a cancellation, restocking or redelivery charge may be applied.